Please check this section frequently for potential future opportunities to join our team.
Product Support Specialist
Under general direction of the Product Support Manager, employee is responsible for delivering exceptional support services to Beta Bionics clinical study and commercial users. In order to deliver a customer experience in line with Beta Bionics standards, this role will be required to collaborate seamlessly as part of a larger Customer Care organization A customer first approach is essential, along with an interest in embracing the technologies of the iLet Bionic pancreas system.
This is an exciting opportunity to join a team dedicated to boldly solving the complex challenges within diabetes care in order to transform treatment and significantly improve patients’ lives. As a Product Manager, you will have a unique opportunity to help shape and build our portfolio of digital products (Mobile and Data) for the commercial launch of the iLet – the world’s first bionic pancreas. You will be a key member of Beta Bionics’ dynamic product management team and work closely with the broader commercial organization.
To successfully define and execute the portfolio strategy, you will be working closely with external vendors and commercial partners. You will take on the most challenging product management assignments and be able to manage them with energy and professionalism in close collaboration with various stakeholders.
You are curious and analytical by nature and taking ownership comes naturally to you. You are organized and driven by the desire to create terrific customer experiences.
We expect that you will be highly motivated by the opportunity to ‘do things right’ from both a customer and business perspective, and that you will represent the Voice of the Customer and act as their advocate across the organization.
The Medical Device Mechanical Test Engineer’s focus will be to support the design and development team by developing, writing, and executing test procedures involving performance, durability, and reliability assessments. The Medical Device Mechanical Test Engineer will also design, build, and document test fixtures involving mechanical components such as motors, gears, pumps, and pneumatic systems. The role involves working closely with internal and external cross-functional team members, understanding clinical use cases, and knowledge of the medical device design process. Applicants with strong communication and cross-functional team working skills and the ability to be proactive and work independently are highly considered.